Exchange Policy
If for any reason you wish to exchange an item, you can use any of the two options, within 15 days of purchase
Option 1
Exchange from home. Our courier partners will collect and replace items from your doorstep. The charge for this service is Rs. 250/-.
To proceed, please WhatsApp the following information at +923036905555
1. Name__________ 2.Order number___________ 3. New required product___________
4. Old product _________________5. Reason for exchange_________
Attach mobile video of old product with tags attached/uncut and in original condition.
After inspection, our team will dispatch the required products.
NOTE: Before proceeding, please visit www.aurorafits.com and see the items and sizes that are displayed as available, from any category.
Items already exchanged, are not applicable for return/exchange.
Return for a Refund
We want you to love our products as much as we do, and believe our quality is second to none.
If for any reason you wish to return an item for a refund, we have 15 days no questions asked return and exchange policy. All you need to contact us the items with original receipt, original tags attached/uncut and packing material a, Ph# +923036905555 with the following details.
1. Name __________ 2. Order Number__________ 3. Reason for return__________ 4. Account Title__________ 5. Bank Name__________ 6. IBAN________________________
NOTE: Delivery charges of Rs. 250/- are non-refundable. Sale/Clearance items can be exchanged but are not applicable for return. For feedback and suggestions, please contact us at +923036905555